Toronto & the GTA
Emergency plumbing, answered 24/7
A burst pipe, a sewer backup, or water spreading across the basement floor. Emergency calls to Mayan Plumbing are answered 24/7.
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Red Seal plumber
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Licensed
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Insured
When it can’t wait until morning
Most plumbing emergencies are one of three things: water you can’t stop, water coming back up a drain, or water somewhere it shouldn’t be, like through a ceiling.
Each gets worse by the minute, so the call is answered 24/7, and you’ll be told on the phone how to stop it getting worse while you wait.
Once the immediate problem is fixed, you’ll hear what caused it and whether something like a backwater valve or sump pump would stop it happening again.
While you wait
The first five minutes
What you do before the plumber arrives can save a floor, a ceiling, or a finished basement.
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Water coming from a pipe or fixture
Shut off the main water valve. It’s usually in the basement on the front wall, near the water meter. Turn it clockwise.
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Water coming up a drain
Stop using water in the house: no flushing, laundry, dishwasher or showers. Everything you run adds to the backup.
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Water near outlets or the panel
Stay out of the water and call your electricity utility first. Then move valuables and take photos for your insurer.
Answered 24/7
Water you can’t stop? Call now.
Common emergency calls
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Burst and leaking pipes
Water shut off, the failed section found and repaired, and the line tested before the water goes back on.
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Sewer backups
The main line cleared so the house can drain again, and the cause explained.
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Basement flooding
Finding out whether the water is coming from the sewer, a pipe, or groundwater, because each is fixed differently.
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Sump pump failures
A pump that has stopped, or can’t keep up, during heavy rain.
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Overflowing toilets
Stopped first, then the blockage or failed part dealt with.
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Leaks through a ceiling
The source traced from the stain back to the fixture or pipe above it.
How a visit goes
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Call any time
Emergency calls are answered 24/7.
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Stop the water
On the phone, you’ll be told how to shut off the water or stop a backup getting worse.
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Repair
The immediate problem is fixed, whether that’s a burst pipe, a blocked main or a failed pump.
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Keep it from happening again
If it’s likely to repeat, you’ll hear what would prevent it, such as a backwater valve or a sump pump.
What homeowners say
5.0 from 41 reviews on Google.
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Very responsive! Mayan plumbing helped me when my basement was flooding. They showed up quickly and got the job done well. I would recommend!
Rachel Wardinger
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Yanky was quick and professional. He is a pleasure to deal with. Im glad i have used him and you will be glad too! Oh, and his price was very reasonable. A breath of fresh air in today’s overpriced environment. Thank you for taking care of my plumbing needs!
Y A
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Reliable, efficient and easy to work for with!
Liam Healey
Questions homeowners ask
Is this an emergency, or can it wait until morning?
Call right away for water you can’t stop, sewage backing up, water near electrical, or a flooding basement. A dripping faucet or one slow drain can usually wait for a same-day visit.
Where is my main water shut-off?
In most Toronto houses it is in the basement on the front wall, where the water service comes in, close to the water meter. Turn it clockwise to close it. If it won’t move, don’t force it. Say so on the call.
Will my insurance cover it?
That depends on your policy and the cause. Take photos before cleaning up, keep damaged items until your adjuster has seen them, and keep the invoice, which will describe what failed.
How do I stop a sewer backup from happening again?
If water came up through a floor drain during heavy rain, a backwater valve is the usual answer. If it was groundwater, a sump pump may be.
Related services
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Drain and sewer cleaning
Kitchen, bathroom, laundry, and floor drains, and the main sewer line.
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Sump pump & waterproofing
Sump pump installation and repair, and waterproofing where a basement takes on groundwater.
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Backwater valves
A valve on the building drain, so a backup in the city sewer is less likely to come up through the basement floor.
Where we work
Homes across Toronto, North York and York Region.
Toronto
York Region
All service areas · Based in North York, working across Toronto and the GTA.
Call, or leave a number.
The phone is the fastest way in. For a same-day visit, or a 24/7 emergency, call Mayan Plumbing. If you’d rather we call you, leave a name, a number, and what’s going on.
- Phone
- (289) 901-4881
- mayanplumbers@gmail.com
- Service area
- Toronto and the GTA, including North York, Thornhill, Vaughan, and Richmond Hill.